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New Home Warranties for Builders and Developers in Alberta

Provide industry-leading coverage for customers

Travelers Canada is the industry leader in residential home warranty products. We work with builders committed to excellence to provide your future home buyers peace of mind. Travelers Canada is the largest full-service new home warranty provider in Western Canada. Our vast knowledge of the industry and extensive construction experience enables us to properly assess risk and support developers in delivering industry-leading coverage to buyers.

Travelers Canada has been providing warranty coverage to Builders and Developers in Alberta since mandatory warranty legislation came in to effect February 1, 2014. Every new home must be protected under warranty, and all builders are required to have a home warranty in place to obtain a building permit.

*New Home Warranty policies are underwritten by The Travelers Insurance Company of Canada. We do not offer New Home Warranty coverage in Québec. Warranty coverage is currently only offered in Alberta, British Columbia and Saskatchewan.

Are you eligible for home warranty coverage?

When selecting new builders for our home warranty program in Alberta, Travelers Canada takes into consideration the builder’s track record, technical expertise, financial capacity and after-sales customer service. Only those builders who meet our underwriting criteria are approved as member builders by Travelers Canada.

If you would like to apply for home warranty coverage with Travelers, please email [email protected], and one of our underwriters will contact you. Please make sure you include all of your contact information and a description of your development plans.

Travelers Canada strives to offer the best customer service to clients. In order to deliver on this commitment, we have a dedicated team that is able to assist you. In addition, we issue each member builder a Travelers Canada Warranty Reference Manual that covers all of the different aspects of the new home warranty business.

The journey to building your property

Registering a new single-family home

Once you have registered your company with Travelers Canada and the New Homes Buyers Protection Office (NHBPO), you may register a new home for warranty coverage. Please forward the following items to Travelers Canada’s Housing Registration Department:

Schedule C-1 – Travelers Canada Registration Form – Detached Dwelling

-or -

Schedule C2 – Travelers Canada Registration Form – Duplex or Triplex

Warranty premium payment (payable by cheque or credit card form)

Please note you will also be required to create a new registration on the New Home Buyer Protection System. If you have any questions please contact Municipal Affairs at 1.866.421.6929.

Single-family homes over $1,000,000

All homes that exceed construction costs of $1,000,000 are subject to an additional premium of $100 for each $100,000 in construction costs greater than $1,000,000. Please refer to your Terms & Conditions (Schedule A) for your base premium rate.

For those homes that exceed construction costs of $1,000,000, Travelers Canada requires that you submit a copy of the building plans/elevations with your housing registration application.

If you have any questions regarding this type of home, please contact a member of Travelers Canada’s Housing Registration Department or refer to the Travelers Canada Warranty Reference Manual.

Registering multi-family projects

Initial review

All multi-family projects, consisting of five or more units, are subject to a project-specific review by Travelers Canada. Please forward the following items to Travelers Canada:

  • Preliminary project information for multi-unit buildings
  • Geotechnical report
  • Site plan/elevations
  • Proof of errors and omissions insurance for all project professionals
  • Disclosure statement (draft is acceptable)

Upon review of the information submitted, Travelers Canada will establish premium and security requirements for the multi-family project.

Warranty registration

To register the multi-family project for warranty coverage, please forward the following items to Travelers Canada’s Housing Registration Department:

Schedule C-3 – Travelers Canada Registration Form – Multi-Unit Building

Warranty premium payment (payable by cheque or credit card form)

Please note you will also be require to register this new project on the New Home Buyer Protection System. If you have any questions please contact Municipal Affairs at 1.866.421.6929.

If you need assistance completing these forms, please contact a member of Travelers Canada’s Housing Registration Department or refer to the Travelers Canada Warranty Reference Manual.

Still have questions?

Check out our home warranty FAQs