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Contact Our New Home Warranty Team

For information on submitting a warranty claim, please read our How to Complete a Notice of Claim page here. If you have any questions about making a warranty claim, contact us at warrantyclaimcanada@travelers.com or 866.777.7889 1.800.661.5522.

For all other inquiries or to contact our Vancouver office, please call 604.684.6574 or 1.800.555.9431. 

Kerry Nagy, Vice President, Underwriting
Ingo Viehweger, Regional Manager, Alberta
Taina Phelan, National Manager, Residential Surety
Rosalind Nair, Senior Underwriter & Team Leader, Lower Mainland
Alison Pope, Senior Underwriter, Vancouver Island
Shannon De Vries, Senior Underwriter, Lower Mainland
John McMahon, Senior Underwriter, Alberta Region
Tracy Lee Ann Nelson, Senior Underwriter, Alberta Region 
Dean Steiss, Senior Underwriter, BC Interior
Lynette Singh, Underwriting Assistant
Casey Kanhai, Senior Underwriting Assistant
Megan McCann, Underwriting Assistant
Arlene Gauthier, Underwriting Assistant 
Haylee Bowling, Senior Housing Registration Assistant
Margaret Cho, Housing Registration Assistant
Jenno Chand, Housing Registration Assistant

Jan Rasilainen, Assistant Vice President - Technical Services
Don Munich, Senior Technical Representative & Team Leader
D'Arcy Allen, Senior Technical Representative, BC Interior
Joe Mis, Senior Technical Representative, Alberta Region
Darren Price, Senior Technical Representative, Alberta Region
Scott Mackenzie, Senior Technical Representative, Alberta Region
John Peters, Senior Technical Representative, Vancouver Island
Joe LaFleche, Senior Technical Representative, BC Interior
Kevin So, Senior Technical Representative, Lower Mainland
Devin Pickles, Senior Technical Representative, Lower Mainland
Brendan Bobby, Senior Technical Representative, Vancouver Island
Erin Bowling, Technical Assistant

Sheelagh Neuwirth, New Home Warranty, Unit Manager
Cheri Gallello, Senior Claim Professional
Ferdinand Gonzales, Senior Claim Professional
Keoni Norgren, Claim Counsel
Chris Filipchuk, Claim Counsel 
Alexis Castruita Castellanos, Claim Professional
Celine Calleja, Claim Professional 
Jack Pater, Claim Professional
Karen Mason, Claim Professional
Kathy MacElheren, Claim Professional 
Stephen Tailby, Claim Professional
Vanessa Sanchez-Erickson, Claim Professional 

Renée Clarke, AVP Property & Warranty 

Howard Friedman, Vice President and CUO, Residential Surety

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