TRU BuilderTM for New Home Warranty
An easier way to manage your new home warranty services
TRU (Travelers Residential Unit) Builder is an online portal for Travelers Canada builders and developers. It brings your new home warranty services together in one place, including underwriting, home registrations, technical support, and claims.
Access TRU Builder™ today to manage your warranty services more efficiently.
Already a registered Travelers Builder?
Use TRU Builder to enroll and pay for new home registrations, access bulletins and resources, and manage your warranty services with Travelers Canada.
What features are available with TRU Builder™?
TRU Builder is a custom built portal for our builders and developers to enroll new homes, review warranty forms, access builder/homeowner bulletins, and manage all of your warranty needs. Below are some of the key features:
- Create new home registration forms for all unit types and upload plans and other related documents with your registration form.
- Pay premium and other fees online via credit card and view your credit card transaction history.
- Complete your renewal and upload any related documents.
- View all your project specific companies at once.
- Download multiple Schedule D’s at one time.
- Look up information about your company, projects, warranties and claims (if applicable).
- Search for projects, warranties and claims (and export your search results).
- Find forms, bulletins, resources and key contacts.
Get started with TRU Builder™
Registered Travelers builders
If you’re already a Travelers registered builder or developer, contact a member of our team for access.
Become a Travelers builder
If you’re not yet a Travelers registered builder or developer and would like to use TRU Builder we need to get you set up.
Still have questions?
Check out our FAQs
TRU Builder is a custom built portal for our builders and developers to enroll new homes, review warranty forms, access builder/homeowner Bulletins and other resources and manage all of your warranty needs.
We want to help our builders succeed and transform the way they do business. Contact our team here to ask any questions and request access to TRU Builder.
Yes, you can pay by credit card. You can also submit the new home registration form or renewal information online and still pay by cheque.
Yes, you will be able to see which homes are commenced and uncommenced. For the uncommenced homes, you will be able to download a Warranty Commencement Date Certificate (Schedule D) directly from the portal.
Yes, you will be able to pay your renewal fee online. Please click on the pay your fees link on the main dashboard.
TRU Builder is protected by Travelers security firewall. All users must first be invited to register as a user of TRU Builder before access will be considered. Furthermore, all documents housed on and uploaded to TRU Builder are double encrypted.
Return to the main landing page and click on Need help signing in? to reveal Forgot password? and follow the prompts.
You cannot reset your username. Please contact our team here.
Please visit our website at travelershomewarranty.ca.
Browse residential real estate products by province
British Columbia
Travelers Canada was the first insurer approved by the Financial Institutions Commission to offer home warranty insurance in British Columbia and has been the leading home warranty provider in Western Canada since 1999.
Alberta
Travelers Canada’s deep knowledge of the home warranty industry and extensive construction experience enables us to properly assess risk and support developers in delivering industry-leading coverage to buyers throughout Alberta.
Saskatchewan
Our industry expertise and extensive construction experience enable us to properly assess risk and support our clients in delivering the best products to their buyers in Saskatchewan.
