New Home Warranties for Builders and Developers
Provide industry-leading coverage for customers
Travelers Canada is a full-service new home warranty provider capable of serving all new home warranty needs including underwriting, home registrations, technical support and claims handling. We underwrite and service business in British Columbia, Alberta and Saskatchewan with local offices in Vancouver and Calgary.
Travelers Canada’s new home warranty policies are underwritten by St. Paul Fire and Marine Insurance Company (Canada Branch), and are only offered in Alberta, British Columbia, and Saskatchewan.
Browse our home warranty products for Western Canada
British Columbia
Travelers Canada was the first insurer approved by the Financial Institutions Commission to offer home warranty insurance in British Columbia and has been the leading home warranty provider in Western Canada since 1999.
Alberta
Travelers Canada’s deep knowledge of the home warranty industry and extensive construction experience enables us to properly assess risk and support developers in delivering industry-leading coverage to buyers throughout Alberta.
Saskatchewan
Our industry expertise and extensive construction experience enable us to properly assess risk and support our clients in delivering the best products to their buyers in Saskatchewan.
An exclusive portal for registered Travelers builders.
TRU Builder™ is a one-stop portal for Travelers Canada builders and developers. Once you’re registered, you can enroll new homes, review warranty forms, access builder/homeowner bulletins and other resources, and manage all your warranty needs.
Claim services
Report/manage a home warranty claim
Home warranty claims are different from traditional insurance claims, requiring specialized expertise and knowledge. We’ve supported thousands of homeowners through the warranty claim process, and we can guide you through it, too.
Still have questions?
Explore our home warranty FAQs
Thank you for considering Travelers Canada as your warranty provider. If you would like to apply to become a registered builder and be eligible for the Travelers Canada's home warranty program, please contact one of our underwriters at [email protected] to request a Builder Application.
Please advise Travelers Canada if the civic address or legal description of your project has been changed or amended. For properties in British Columbia, this amendment must also be processed by BC Housing and can be done through your BC Housing online builder portal.
It is critical to ensure that the homeowner receives a maintenance manual as it will allow them to properly maintain their new home and its components in a timely fashion.
- Please contact your underwriter for a copy in Word format
Contact a member of our warranty team through our contact page.
Contact a member of our warranty team through our contact page.
Resources
Insights to help you build it right
New Home Warranty Insights
Building on Hillsides
Building on a hillside can cause additional risks. Read tips on how to help avoid claims, minimize future costs and maximize safety when building on a hillside from Travelers Canada.
New Home Warranty Insights
Decks with Cast-in-Place Concrete Toppings
Decks with concrete toppings over a waterproofing membrane with the absence of drainage layers, combined with incorrect deck transition detailing and/or poor railing attachment. Learn more about decks with concrete toppings from Travelers Canada.
New Home Warranty Insights
Exterior Post Detailing
Structural columns carrying a roof or deck load which have been clad in comb-faced spruce trim with the absence of an adequate capillary break between the post and cladding, or the post and the footing. Learn more about exterior post maintenance from Travelers Canada.
