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  • Errors and Omissions

Flexible Management and Professional Liability Solutions

Errors and Omissions Insurance

Errors and Omissions, or E&O insurance coverage, is an important supplement to a business's general liability coverage. It protects you from loss if a customer sues you for mistakes or omissions in your services.

Travelers Canada E&O typically covers losses incurred from a lawsuit. In addition to settlements or judgments, losses can include attorney fees, court costs and administrative costs. Even if the lawsuit is unfounded, the cost to defend against claims can be substantial.

How can you protect against errors and omissions claims? Ensure you incorporate best practices for administering accounts, document every customer interaction, and have your customer sign off on decisions and recommendations before implementing them. Above all, securing reliable errors and omissions coverage from Travelers Canada provides an important safeguard against loss.

Who is an errors and omissions policy right for?

  • Financial Institutions

  • Private Companies and Nonprofit Organizations

  • Public Companies

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Text. Travelers. Umbrella logo. Errors and omissions liability coverage.

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Whatever your profession or the size of your business, you're accountable for the quality of your work. Whether you're a consultant or a counselor, an accountant or an architect, a lawyer or a literary agent, your success depends on meeting your clients' expectations.

Are you aware that if a client thinks your work doesn't measure up, they can sue you? And fighting an expensive court case can cost you time, money, your reputation, customers, and possibly, your whole business. Some clients won't hesitate to punish businesses for service they regard as negligent or below expectations. And you can't always hide behind a strongly-worded contract, since these are routinely challenged during trials.

That's why you need to protect yourself with an errors and omissions policy, because regardless of whether it was a large mistake or just a small oversight, you could face huge costs. Consider, a mailing services company hired a vendor to put together mailings and postage for five of its clients. However, the vendor took the fees, failed to send the mailings, and falsified UPS documentation. The losses to the client from this mail fraud exceeded $475,000, which the company had to pay back.

In another situation, a publisher sent a book to print with some pictures placed on the wrong pages. When the client received an advance copy and noticed the error, the entire book had to be reset and printed again. The damages for the delay to the client, as well as extra costs for the printer's additional work cost the publisher in excess of $50,000. Every day you expose yourself to potential liability just by doing business. In fact, you could even be losing out on new business by not having errors and omissions coverage, as this coverage is required in many contracts.

With risks like these, and those yet to be discovered, you need an insurance company that can help protect and prepare you for what may coming your way. That's why Travelers Errors and Omissions Liability Coverage isn't a maybe, but a must have. Talk to your insurance broker today to make sure you have the right coverage in place to help protect your business.

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Text. Travelers. Talk to your insurance broker today. travelers canada.ca. Travelers Canada, 165 university avenue, Toronto, O N M5h 3 8 9. This material is for informational purposes only. All statements herein are subject to the provisions, exclusions, and conditions of any insurance policy issued by travelers Canada. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy provisions, and any applicable law. copyright 2021 Travelers Canada. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of the Traveler's indemnity company in Canada, the U.S. and other countries. Travelers insurance company of Canada, the dominion of Canada general insurance company and St. Paul fire and Marine insurance company, Canada branch, are the Canadian licensed insurers known as Travelers Canada.

  

What's Covered in an Errors and Omissions Policy?

  • Defence coverage for disciplinary proceedings

  • Spousal and domestic partner liability coverage

  • No absolute bodily injury or property damage exclusion

  • Severability of exclusions

  • Flexible limit options

  • Broad definition of claim**

  • Broad definition of loss**

  • Broad definition of subsidiary**

  

Explore other insurance offerings from Travelers Canada

  • Crime

  • Cyber

  • Directors and Officers Liability

  • Employment Practices Liability

  • Fiduciary Liability

  • Financial Institution Bonds

  • Identity Fraud

  • Kidnap and Ransom

What else do we offer?

  • Commercial Insurance Icon
    Commercial Insurance
  • CyberRisk Icon
    CyberRisk® Tech
  • Management & Professional Liability Icon
    Management & Professional Liability
  • Surety icon
    Surety
  • Services Icon
    Services

Select an Errors and Omissions Product:

  • Design Professional Liability
  • Miscellaneous Professionals Liability - Arbitrators/mediators, Management Consultants, Property Managers, Bookkeepers, Business associations, Consultants, Court reporters, Data processors, and more.
  • Professional Liability for Financial Institutions

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Get the personal service and attention a broker provides. To learn more about insurance options in your area, find a Travelers Canada broker near you.

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© 2025 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in Canada, the U.S. and other countries. Travelers Insurance Company of Canada, The Dominion of Canada General Insurance Company and St. Paul Fire and Marine Insurance Company (Canada Branch) are the Canadian licensed insurers known as Travelers Canada.

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