B.C. wildfires

We're here to help

Our claim professionals are here to help you. You can reach us 24/7 for claim assistance at 1.800.661.5522.

Our emergency response teams are now on the ground in Williams Lake meeting with customers affected by the wildfires.

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Please make it a priority to report all claims to Travelers Canada as soon as possible. The sooner we know about losses, the sooner we can help.

If you are a Travelers Canada customer and need to report a claim, call 1.800.661.5522. Our emergency claim assistance line is available 24 hours-a-day, 365 days-a-year to respond to your needs with speed and professionalism.

If you have any questions during the claim process, please ask your Travelers Canada claim professional. They are dedicated to responding to your needs with speed, compassion, integrity and professionalism.

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The Province of British Columbia continues to update the status of the wildfires. Keep up-to-date by monitoring this site.

Key numbers to note

  • Report a wildfire: 1.800.663.5555 or *5555 on a cell phone
  • Canadian Red Cross (evacuation registration): 1.800.863.6582
  • Fire information line: 1.888.336.7378

Additional resources are available from the B.C. Government; please check their website for the most up-to-date version of the evacuee information package and other support information.

Information from the Insurance Bureau of Canada may also help answer any insurance questions you have.