Personal Insurance Claim

Reporting damage to your property or vehicle

Accidents at home or on the road are stressful. Filing your claim shouldn't be. That's why our claim professionals do everything they can to make the process smooth and stress-free, helping you get back on track quickly.

If you have your home or vehicle insurance with Travelers Canada and need to report a claim, please call us at 1.800.661.5522. Our emergency claim assistance line is available 24 hours-a-day, 365 days-a-year to respond to your needs with speed and professionalism.

Please have the following information available when reporting a claim:

  • Your name, company name, phone number and e-mail address
  • Your policy number (if available)
  • The type of loss you are reporting (auto, property, etc.)
  • The date the incident occurred
  • The location the loss occurred
  • A description of the loss
  • For an auto claim:
    • The year, make, model and VIN of the vehicle
    • Other party's name, contact info, etc.