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Underwriting and Administration:

Kerry Nagy, Assistant Vice President
Taina Phelan, Senior Underwriter & Team Leader
Lila Lawler, Senior Underwriter, Lower Mainland
Alison Pope, Senior Underwriter, Vancouver Island
John McMahon, Senior Underwriter, Alberta Region
Rosalind Nair, Senior Underwriter
Alan Sung, Underwriter, BC Interior
Lynette Singh, Underwriting Assistant
Casey Kanhai, Underwriting Assistant
Fiona Meaden, Senior Housing Registrations Assistant
Haylee Bowling, Housing Registrations Assistant

Technical Services:

Jan Rasilainen, Assistant Vice President
Ingo Viehweger, Regional Manager, Alberta Region
Don Munich, Senior Technical Representative & Team Leader
Devin Pickles, Senior Technical Representative, Lower Mainland
D'Arcy Allen, Senior Technical Representative, BC Interior
Rob MacCallum, Senior Technical Representative, Vancouver Island
Joe Mis, Senior Technical Representative, Alberta Region
Darren Price, Senior Technical Representative, Alberta Region
Scott Mackenzie, Technical Representative, Alberta Region
Jim Patterson, Technical Representative, Vancouver Island
Joe LaFleche, Technical Representative, BC Interior
Tony Cruz, Technical Representative, Lower Mainland
Erin Bowling, Technical Assistant

Claims Services:

Bernie Hoing, Claims Manager
Cornel Peana, Claims Counsel
Sean Marchant, Associate Claims Counsel
Mike Knoll, Senior Claims Representative, Technical
Brian Hall, Claims Representative, Technical
Ferdinand Gonzales, Claims Representative, Technical
Cheri Gallello, Claims Services Assistant
Glen Gardner, Claims Services Assistant
Karen Mason, Claims Services Assistant
Alexis Castruita Castellanos, Claim Services Assistant

Head Office:

Howard Friedman, Vice President and CUO, Residential Surety

Serving B.C. homebuyers and home builders since 1999

In 1999, the British Columbia government introduced the Homeowner Protection Act and Regulations to provide consumer protection legislation and regulatory improvements within the residential construction sector. One of the requirements under the act is comprehensive, mandatory 2-5-10 Year Home Warranty insurance on all new residential homes in the province.

Travelers Canada was the first warranty provider to be approved by the British Columbia Financial Institutions Commission to deliver the 2-5-10 Year Home Warranty to new homeowners.

Travelers Canada continues to support British Columbia’s housing market by maintaining memberships with the following associations: Urban Development Institute, Architectural Institute of British Columbia, Canadian Home Builders Association, Mortgage Investment Association of British Columbia, Building Official Association of British Columbia.

Alberta Expansion in 2014

Effective February 1, 2014, the Alberta government introduced the New Home Buyer Protection Act and regulations to provide consumer protection legislation and regulatory improvements within the residential construction sector. The NHBPA also requires comprehensive, mandatory 1-2-5-10 Home Warranty insurance on all new residential homes in the province. Travelers Canada is member of the following professional associations: Canadian Home Builders Association (CHBA), Urban Development Institute (UDI), and Independent Contractors and Business Association (ICBA).